Privacy policy

Last update: 1st September, 2023

Introduction
Welcome to Snapy.ai, brought to you by AISOLO TECHNOLOGIES PRIVATE LIMITED. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our web application located at https://app.snapy.ai. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data.

Information We Collect

We collect the following types of information when you use our service:

Personal Information:

Email addresses (managed securely by Clerk Auth)
Videos uploaded for processing
(If applicable in the future) Payment details (processed securely by Stripe)

How We Use Your Information
We use your personal information for the following purposes:

To provide and maintain our service
To process and edit your videos using our AI algorithms
To communicate with you about your use of our service or any changes to our policies
To improve our services and tailor them to your preferences

Sharing Your Information

Your email addresses are securely managed by Clerk Auth. Videos you upload are processed on the cloud, stored securely, and are removed once processing is completed. We use Stripe for processing payments, ensuring a secure transaction. Apart from these, we do not share your personal information with any other third parties.

Children's Privacy

Our service is not specifically aimed at children, but they are able to use it. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to remove that information from our records.

Security Measures

We have implemented reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All processing happens on the cloud with utmost security, and videos are not retained after processing.

User Rights

Users have the following rights with respect to their personal information:

Access: You have the right to request access to the personal information we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Erasure: You have the right to request that we delete your personal information from our records, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information, under certain conditions.

To exercise any of these rights, please contact us at support@snapy.ai.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@snapy.ai

Address:

AISOLO TECHNOLOGIES PRIVATE LIMITED

27AAYCA7512L1Z0

Mumbai, India